Sunday, February 28, 2010

Remarks on The Speed of Trust

The Speed of Trust by Stephen M.R. Covey is well-written, actionable advice on how to build your own credibility with others, and how to intelligently extend trust to others. There's a section on building trust in your own organization with external stakeholders. It's particularly timely as people have become deeply suspicious of institutions and of others. Recommended.

No comments: